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T&C and Refund Policy

    • Terms and Conditions

      Copyright and Trademarks All material contained within the pages of this website is protected by the copyright laws of India. Certain names, words, titles, phrases, logos, icons, graphics, or designs on this website may constitute trade names, trademarks, or service marks of ROCK HIMALAYAN HERBAL PRIVATE LIMITED, operating under the brand name “Kylo Resort,” or its affiliates, and may have been licensed for their use. The display of these trademarks, trade names, or service marks on this website does not imply that any license has been granted to others.

You are permitted to download the material from this website for non-commercial purposes, store it temporarily on a single computer, and print it for your personal use only. However, you do not acquire any ownership rights in the downloaded content. Distributing copies of the material for any purpose or framing it within another website is strictly prohibited. You must comply with all copyright notices, information, and restrictions contained in the content on this website.

Unauthorized downloading, transmission, republication, or other copying or modification of materials on this website, including trademarks, trade names, and service marks, may infringe upon federal, common, or civil trademark and copyright laws and may result in legal action. ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) reserves the right to take legal action against any unauthorized use of its trade names, trademarks, and images found on this website.

Disclaimer of Warranties ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) has compiled the information on this website for the benefit of guests, prospective guests, and travel professionals. The information, material, and software algorithms on this website, including text, graphics, and hyperlinks, are provided “as is” and “as available.” While we strive to ensure the accuracy and completeness of information and materials on this website, they are subject to change without notice. ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) does not guarantee their accuracy, completeness, or currency at all times. Additionally, we do not warrant the accuracy, adequacy, or completeness of software algorithms and expressly disclaim liability for errors or omissions in any software algorithms. No warranties of any kind, whether implied, express, or statutory, are provided in connection with the information, materials, and software algorithms, including but not limited to warranties related to non-infringement of intellectual property rights, title, latent defects, uninterrupted service, merchantability, fitness for a particular purpose, and freedom from computer viruses.

Exclusion of Liability In no event will ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) be liable for any damages, including but not limited to direct or indirect, special, incidental, moral, or consequential damages, loss of profits, opportunities, information, or expenses arising in connection with this website, any software algorithms available on this website, or any hyperlinked website. This includes damages resulting from the use or inability to use such material, software algorithms, or hyperlinked websites due to interruption, defect, delay in operation or transmission, computer virus, or line or system failure, even if ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) has been advised of the possibility of such damages. The use of software algorithms made available and hyperlinks to other internet resources is at your own risk. The content, accuracy, opinions expressed, and other links provided by these software algorithms and resources are not investigated, verified, monitored, or endorsed by “Kylo Resort.”

Links to Third-Party Websites ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) has no control over third-party websites and is not responsible for the content of linked websites or any links contained within them. We provide these links for your convenience, and their inclusion does not imply endorsement, investigation, or verification by ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) of the linked website or the information it contains.

No Unlawful or Prohibited Use By using this website, you warrant that you will not use it for any unlawful or prohibited purpose. Although ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) may, on occasion, monitor or review discussions, chats, postings, transmissions, bulletin boards, and similar content on this website, we are under no obligation to do so and assume no responsibility or liability for the content of such locations. This includes errors, defamation, libel, slander, omissions, falsehoods, obscenity, pornography, profanity, danger, or inaccuracies contained in any information within these locations. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct considered a criminal offense, give rise to civil liability, or otherwise violate any law. ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) will cooperate fully with any law enforcement authorities or court orders requesting or directing us to disclose the identity of anyone posting such information or materials.

Limitation of Liability Neither ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) nor any of its directors, employees, agents, vendors, or suppliers shall be liable for any direct, indirect, special, punitive, consequential, or incidental damages. This includes, but is not limited to, lost profits, revenues, costs of replacement goods, or damage to data resulting from the use or inability to use this website or any ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) product. ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) is also not liable for damages resulting from the use of or reliance on the information presented on this website, even if we have been advised of the possibility of such damages.

Modification of the Website ROCK HIMALAYAN HERBAL PRIVATE LIMITED (“Kylo Resort”) reserves the right to improve, modify, or remove any information or content on the website at its sole discretion. We may discontinue or revise any or all aspects of the website without prior notice.

Cancellation Policy for Confirmed Bookings.

  • Deposit and Non-Refundable Amount: Upon booking, a 50% deposit of the total cost is required.
    30% of the total booking amount is non-refundable, regardless of when the cancellation is made.
  • Cancellation Fees:
  • 5 to 7 Days Before Check-In: Cancelling your reservation 5 to 7 days before check-in incurs a cancellation charge of 50% of the total booking amount.
    Less Than 5 Days Before Check-In: Cancellations made less than 5 days prior to the check-in date result in a 100% cancellation charge of the total booking amount.

    If you need any help on refund, please reach out to us at kyloresort@gmail.com.

    Refunds for eligible cancellations will be processed within 7 days. Please review our cancellation policy carefully before making your reservation. Feel free to contact our customer support for any clarifications or assistance. Your understanding is appreciated

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